Hwa Thai Supermart - SKS Mart Outlet - Skudai, Johor

Fatin H.

HWA TAI SKS MART TOLNG LA JUAL AYAM TAPI BILA NK BELI SEMUA STAF LARI XNK POTONG KAMI NI PENIAGA KAMI TAU SPA YG BOLEH PTONG AYAM ATAU X … balik balik ALASAN SMA. Xde potong … kalau cmntu xpayah jual ayam senang
SUPERVISOR DLU JAGA ELOK JE
TAKE OVER SUPERVISOR BARU MCM APA SERVIS ‘!!

Siti M. B. A.

baru lepas beli barang di Hwa Thai SKS beli brang, i very disappointed because nampak minyak peket tapi tak boleh beli sebab kene beratur 1 kaunter yang khas untuk minyak dan sangat panjang, it's doesn't make sense laa i dah beratur lama bile smpai kaunter kene beratur lagi sekali sebabkan minyak 😑. And after i siap payment, 1 lady staff (i tunjuk gambar skali) very rude and low customer service marah i tiba² cakap "HELLO MASUK KAT PINTU SEBELAH DEPAN YE.. APEELAAA MACAM TU PUN NAK KENE CAKAP, BODOH BETUL" (dengan suara yang sangat kasar). Kalau rasa tak boleh kerja dengan baik berehenti ja, tak payah nak menyakitkan hati orang. Sangat sangat kurang ajar

Hasymah

Tempat agak besar, barang pun banyak. Tapi kaunter dia kecil betul, first time masuk Hwa Thai 🥲 staff semua okay je.

Vivian R.

Dear Hwa Thai Management,

I would like to lodge a complaint regarding the behavior of one of your staff members at the cashier counter. She is an Iban lady, a bit skinny and fair-skinned. Unfortunately, I do not know her name.

While she was opening her cashier, she said loudly in Iban: “If ada mata buka besar-besar which counter is open”. As an Iban speaker myself, I understood this as a sarcastic and rude remark directed at the customers, which I found highly unprofessional and disrespectful.

It is disappointing to experience this kind of attitude, especially from someone in a customer-facing role. I hope the management will take appropriate action and remind all staff to treat customers with respect and courtesy at all times.

Thank you for your attention to this matter.

Joy T.

Our favourite place in JB to buy diapers and groceries.

Miss P.

A bit frustrated when at evening there is no more wet area open .and just wonder why your cashier area is like that? Customer put item to pay beside cashier, that is normal but customer must across behind cashier..its too risky when people can see your cash drawer...

PAsystem B.

penjaga kaunter nama laura teruk layanan dan tidak mempunyai budi bicara.. telah di beri tahu masalah yg di hadapi utk membeli bekalan asas bagi membantu mak yg sedang sakit.. yg duduk bukan serumah.. pertikaikan kehadiran sy yg jauh utk suport bisnes hwa thai sks.. kerana mempunyai kad ahli di sini.. pembeli tak akan biadap jika ia ada budi bicara.. dan bahasa..

Ong L.

Bad service at the payment counter. Went thr to buy household things and oil. But the cashier said I went thr this morning Hello This is my first time of my entire life come here around 11. 45am then how i appear this morning? Ask her to call manager and show the CCTV then she kept silent and do nth Hwa thai pls trained ur ppl well or if the things is not for sale then ask her to keep it at home