Bake With Yen Bukit Mertajam - Bukit Mertajam, Penang

R A.

Memang terbaik layanan staff nama Tiki. Info diberi dengan pantas dari masa order, pembayaran sampai lalamove datang ambik barang. Keep up the good work!

Hc O.

Dear Management Team

I am writing to express my extreme dissatisfaction with the service I received from one of your cashiers during my recent visit to your store on 13/5. I went to purchase several items from your beverage store. When I was ready to pay, the overweight cashier asked me to place all the items in the shopping basket, which I promptly did. I then placed the basket on the floor, as it was quite heavy. To my surprise, she insisted that I hold the basket up for her to scan the barcodes.

I tried to explain that the basket was too heavy, but she refused to listen and continued to demand that I comply. This not only made the checkout process extremely difficult and uncomfortable for me but also left me feeling disrespected and frustrated. What’s more, it’s worth noting that among all the staff I've encountered at your store, she is the only one with such a poor attitude. Everyone else has always been polite and helpful, making her behavior stand out even more. As a customer, I expect to be treated with courtesy and understanding, and this experience fell far short of my expectations.

I believe that your staff should be trained to handle such situations more professionally and empathetically. I hope that you will take appropriate action to address this issue, including providing additional customer service training to the cashier in question. I would also appreciate a response regarding the steps you will take to ensure that this does not happen to other customers in the future.

Thank you for your attention to this matter. I look forward to hearing from you soon.

diana D.

Kepada staff perempuan yang gemok berdiri di cashier pada 27 March jam 1:35PM , di minta cakap elok elok dengan customer ya.Saya dan adik baru sahaja melangkah masuk ke kedai dan membawa bag kecil yang ada barang dari kedai lain nak letak di tempat letak payung sebab kita hormat dan mengelakan berlaku salah faham atau di tuduh mencuri dan etc jadi niat yang baik di tengking dan membuat muka buruk oleh staff itu katanya di situ bukan tempat letak barang ( ya situ tempat letak payung tapi tak salah letak bag yang kecil & boleh cakap secara polite kepada customer ya ) 🤗 ingat sikit , tu bukan kedai hang atau bapak hang punya.

Uchi C. ?. (.

服务态度好，尤其马来女员工

sharon K.

Good service. Been here many times and staff are always friendly and very helpful. Thank you

Premah R.

Staff were super friendly & service was good Highly recommended✨️👌

renu K.

Harga murah, barang banyak😍♥️

razor R.

One if the best in town for baking items seller/supplier. Just need to restock few items more often.